Shipping Information
What delivery methods Are Available?
We deliver your purchases based on your preference. We are open to the most effective and cheapest means to get to you – whether its through an organized logistics set-up (GIG, DHL, FEDEX) , bus parks or you wish to arrange a pick up from our warehouse in Lagos.
Simply add shipping instructions to your order note. We will forward shipping cost and shipping information when your purchase is dispatched. { E.G – Dispatch order to me in Nsukka via Red star express }
Within Lagos, delivery is via GOKADA or BOLT. You will receive shipping cost as generated by their delivery app and you can pay shipping cost in cash. Customers can also plan and arrange pick up of their purchases from the center
How Long Will It Take To Get My Package?
To receive products immediately and for urgent supplies , Kindly do a walk in transaction at our Eco-center in Lagos or at any of our sales point.
All orders placed on the online store, backend orders and out of stock orders at the center are dispatched within 3/7 working days. Backend or Out of stock orders may take much longer. You can also contact us for confirmation prior to purchase. Shipping duration will depend on your shipping preference.
Brand – a – product entries are dispatched within 7/10 working days. We will notify you if we require additional days to work on your project .
For smooth transaction, we encourage customers to order early.
Yes Do You Ship Internationally?
Yes! we do. We are able to ship to most west African locations that has a direct bus line from Lagos. For other locations, Kindly email or whatsapp to discuss the best shipping method (DHL/FEDEX/UPS) to you from Lagos, Nigeria.
Payment Information
What Payment Methods Are Accepted?
DEBIT/CREDIT CARDS AND BANK TRANSFERS. For transactions completed via bank transfers , kindly forward proof of payment via email or whatsapp.
Is Buying On-Line Safe?
Yes! Payment gateway is provided and guaranteed by Paystack. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. . They are not held in clear text on any web site.
Orders and Returns
How do I place an Order?
To receive orders immediately and for urgent supplies, Please visit our Eco-center or any of our sale points. To order online , Just look through our carefully selected choice of products , click on the product that you wish to buy at the quantity that best suits your need , put them into the shopping cart and ”checkout”. Now contact our delivery helpline to arrange delivery.
Do I need an account to place an order?
No! But you are welcome to open one to keep track of your transactions.
Who should I to contact if I have any queries?
Admin@careyoutpackaging.com
+2348106033031
How Can I Cancel Or Change My Order?
Kindly contact –
Admin@careyoutpackaging.com
+2348106033031
How Can I Return a Product?
You are able to cancel and return an order to us only if the product is ”damaged” prior to shipping. Kindly consider safety when choosing a shipping option as we won’t be liable for damage or loss during shipping. We will properly bag and ensure your package is well protected for transportation, notify us in writing within a three days period that starts the day the day goods are received for any shipping concerns. Where items are being returned we must insist that they are returned unopened, unused and in their own original packaging.
Please ensure you use a reputable delivery service that can provide evidence that they have delivered the goods back to us. Please ensure that items for return are packed with sufficient care to ensure damage does not occur in transit. We will not accept responsibility for damage to returned items caused by insufficient packaging.
To avoid disappointment, if you are unsure the product is correct for your intended usage, we advise you read product description, check product dimension and size or take advantage of our free samples service where we can send you a sample of the product to check that it meets your requirements before you order.
PROCUREMENT , DISTRIBUTORSHIP & BUSINESS DEALS
If you require large quantities or fixed supply of our products , kindly contact us at distributorship@careyoutpackaging.com or +2349132987785 for business and discount deals